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The Briefing On Airport It Trends
The news, views and numbers you need to know this month
The briefing on connected aviation
The news, views and numbers you need to know this month
News in numbers
2021
Airports are scaling up their R&D investments by end of 2021 in key areas such as cybersecurity, self-service processes, passenger mobile services and baggage tracking
8/10
airports are using or planning to use AI for predictive analysis to improve operational efficiency
95%
of airports confirm that cybersecurity initiatives are a priority area for their IT investments
89%
of airports expect their IT spend to rise or level out over the course of this year
$8.6bn
The sum airports invested on technology in 2017
¾
of airlines are expecting increases in both capital and operating budgets in 2019
In quotes
Barbara Dalibard, CEO of SITA:
Secure and seamless travel is a must for the air transport industry. It is encouraging to see that both airlines and airports are investing in biometric technology to deliver a secure, paperless way to identify passengers across multiple steps of the journey. We have already seen great success where we have implemented it at airports across the world.
Sean Graham, General Manager of FNT Software:
Like other industries, the travel industry must continuously adapt to market changes and new technology. For airports, the focus is on the passenger’s journey. Airports strive to make travelling a seamless and personalized experience and technology plays a pivotal role in their ability to do so.
Angela Gittens, Director General of ACI World:
It is imperative that airport operators are aware of, and remain responsive to, the risks, challenges, and opportunities associated with new technology and new industry developments.
Top stories
Airlines and airports are investing to deliver secure and easy travel for passengers, with biometric technology a key priority, according to research released today by global IT provider SITA. The report shows how biometrics are being incorporated into the evolution of self-service at the world’s airports. Over the next three years, 77% of airports and 71% airlines are planning major programs or R&D in biometric ID management.
Source: SITA
A new Analytics Centre of Excellence at Bengaluru's Kempegowda International Airport will be designed to enhance passengers’ journey through the airport and provide new revenue streams for the operator. The business intelligence platform will provide travellers with real-time flight information, improved airport navigation, communication of airport services and proactive and personalised retail offerings based on passenger preferences and past spending history, while allowing airport staff to make better informed decisions to process passengers more quickly.
Source: Airport World
A new facial recognition system will speed up screening time at Shannon Airport, as it becomes the first airport outside of the Americas to have this technology installed. The facial recognition technology essentially verifies passengers by matching them to the documents they are presenting. It will speed up the screening process, with airports in the US now processing up to ten people per minute with the new system.
Source: International Airport Review
Norman Y. Mineta San Jose International Airport in San Jose, California, has been chosen as one of two airports nationwide to test new technology for intrusion detection and deterrence. TSA plans to test a variety of technologies at Mineta, including video cameras, under-vehicle screening, analytics software, radar, microwave, infra-red, laser, fence and ground sensors.
Source: Security Today
Digital information kiosks are now available in nine languages at Sydney Airport. The initiative is part of an ongoing effort to enhance in-terminal experience and is specifically catered to the growth of markets of India and the Middle East. The user-friendly kiosks allow passengers to quickly and easily find their way around the airport, locate facilities such as showers and ATMs, get detailed information about shops and restaurants and find up-to-date flight information, including boarding status and gate details.
Source: International Airport Review
Singapore Technologies Engineering and SatixFy have established a new joint venture targeting the in-flight connectivity market. The new subsidiary, Jet-Talk, has been established in the UK with a share capital of $20m. JetTalk will develop a satellite antenna system for the delivery of in-flight connectivity for the commercial aviation sector.
Source: Telecom Asia
20
February
2018
Emirates to introduce service between Auckland and Bali
Dubai-based airline Emirates is planning to launch a new daily service from Dubai to Auckland, New Zealand, through the island of Bali in Indonesia.
Starting from June 2018, the new service complements Emirates’ existing non-stop daily service between Dubai and Auckland and its daily A380 service between Dubai and Christchurch through Sydney. Emirates will offer a total of three daily services to New Zealand to global travellers.
The airline’s two existing daily services are currently operated by a Boeing 777 300-ER in a two-class configuration.
Emirates Airline president Sir Tim Clark said: “We are confident that our year-round service between Auckland and Bali will be well-received by our customers, not only in New Zealand and Indonesia, but also from our global network particularly from markets like the UK, Europe, and the Middle East.”
The new service is expected to provide better connections for London and other major European cities.
Welcoming Emirates’ announcement, Auckland Airport aeronautical commercial general manager Scott Tasker said that the new service will add more than 250,000 seats to the route.
Tasker added: “Bali continues to grow as a popular holiday destination for Kiwis, who can now fly there non-stop, year-round. Additionally, this new service provides an option for European travellers to stopover in Bali when flying to and from New Zealand.”
The new service is also set to provide 20t of cargo capacity between New Zealand, Bali and Dubai.
