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Issue 56 | June 2020

Next time, we explore the relief options for airlines being deployed around the world, and ask whether these will be enough to keep the industry afloat. We also sketch a timeline of five major incidents that have had a major impact on airlines in the past and highlight five key employee skills that will need to be cultivated at airports in the future.

Beyond Covid-19, a wave of returning passengers could make airports a much more hectic environment. We take a look at how signage and FIDS equipment has evolved over the years, and identify methods of decreasing passenger stress after the launch of a new ‘well-being’ centre at Helsinki Airport. Also, ridesharing apps may have made outgoing passengers’ lives easier, but what has been their financial impact on airports?

Finally, we explore the challenges facing the cargo industry in a special Q&A feature, and find out why maintenance issues and environmental pitfalls have stopped the ‘heated runway’ concept from getting off the ground.

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