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In this issue

Issue 31 | May 2018

Earlier this year, Sydney and Heathrow independently reported the huge financial benefits to be reaped from offering direct routes into China. As airports worldwide aim to attract increased Chinese tourism, we investigate exactly how and why the country is such a profitable destination for airports at the moment.

We also take a look at the new technologies promising to relieve gate anxiety, locate the world’s most environmentally friendly airports and find out what elements of their design help them to offset carbon emissions, and consider how Auckland Airport’s new traffic measurement project is helping to improve passenger flow.

Finally, we learn more about the See Say app, which empowers passengers to quickly and safely alert authorities if they witness an emergency or terror incident, and talk to brand consultancy Start Design about how airports can develop a unique brand that enhances the passenger experience.

Katie Woodward, editor